COVID-19
COVID-19: Resources for You
Gunnedah Shire Council is regularly reviewing advice from NSW Health and the Australian Government and will continue to be guided by these agencies on all matters of public health. The personal safety and health of Gunnedah Shire residents is our top priority.
Here is a list of resources you may find helpful during this time:
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Health and government information
We are encouraging our community to stay up to date and follow accurate information from health authorities.
As the state’s lead agency on coronavirus, NSW Health is providing the necessary advice including health information, current travel restrictions, self-quarantine and information on how to best protect yourself and others.
For the latest information on COVID-19 try these sources:
- NSW Health: www.health.nsw.gov.au
- Australian Government Department of Health: www.health.gov.au
- Coronavirus Health Information Line: 1800 020 080
The Australian Government’s ‘Coronavirus Australia’ app is available for download, providing health updates and a virtual symptom checker.
Australians can also access updates via Whatsapp by downloading the WhatsApp application, then visiting www.aus.gov.au/whatsapp and following the directions.
Community information
Like the rest of Australia, life in the Gunnedah Shire is changing as a result of the evolving COVID-19 pandemic.
We know this is a difficult time for our community and we are particularly mindful of people who are most vulnerable and socially isolated. We are working to ensure our community stays connected and gets the services they need.
Gunnedah Shire Council’s Website and Facebook pages are regularly updated to provide advice regarding changes to services and facilities.
GoCo is continuing to supply essential services to elderly residents to ensure they are supported during this time. More information about GoCo can be found at gococare.com.au
The Gunnedah Community Roundtable have also created a Facebook page to help connect the community to information regarding service closures, community groups and other helpful resources. You can follow them on Facebook at www.facebook.com/Gunnedahcommunityroundtablemeeting
Reporting breaches of COVID-19 health orders
Police are the responsible body for the enforcement of public health orders. If community members have concerns about breaches to COVID-19 health orders, they are encouraged to contact Crime Stoppers on 1800 333 000.

Covid-19 and Domestic and Family Violence
What is Domestic and Family Violence? (If you or someone you know is in danger or there is an immediate risk of harm, call 000)
Domestic and family violence occurs when one person in a relationship uses violence or abuse to maintain power and control over the other person. People who experience these acts of abuse or violence often feel fearful and unsafe.
In relationships where domestic and family violence occurs, the abusive behaviours can include some or all of the following: physical, emotional, verbal, financial, social, sexual and image based abuse, spiritual or cultural abuse, staking, neglect and reproductive violence. Non-physical forms of abuse can be just as damaging as physical assaults. If you feel disrespected, unable to be yourself, afraid to disagree or negotiate for what you want, this may be a sign of abuse.
Responding to domestic and family violence during and beyond COVID-19
Domestic and family violence services are deemed “essential services” by all levels of Australian government during the COVID-19 crisis and continue to operate through this time. Most services have moved to significantly reduce face to face contact but have increased remote methods of working. Where it’s safe and appropriate to do so, services can continue to refer people to specialist services. International research tells us that violence against women increases during public health emergencies and evidence suggests increasing complexity of cases in NSW. As the NSW community continues to practice social distancing and self-isolation, it is probable that domestic and family violence will escalate.
- A guide for family and friends
- A guide for workplaces
- A guide for faith communities
Resources
- www.dvnsw.org.au
- coronavirus.dcj.nsw.gov.au/services/domestic-and-family-violence
- www.lifeline.org.au/get-help/topics/domestic-family-violence
- Insight Exchange Update 12
- gunnedahfamilysupport.org.au/services/domestic-violence (6742 1515) - locally based service providing emotional and practical support, advocacy and assistance for those experience domestic and family violence
- 1800RESPECT (1800 737 732) – support for any person affected by domestic and family violence
- NSW Domestic Violence Line(1800 65 64 63) – 24/7 7 days a week support for those experiencing domestic and family violence
- MensLine Australia (1300 78 99 78) – support for men experiencing domestic and family violence
- Kids Helpline (1800 55 1800) – support for children affected by family violence
- Lifeline Australia (13 11 14) - support at any time for people who are having difficulty coping or staying safe
- NSW Mental Health Line (1800 011 511) - professional help and advice for your mental health
Helping someone else stay safe
People may be at even greater risk of experiencing domestic and family violence at this time. Families are experiencing extra stress and usual support networks may not be available. There are practical things every member of the community can do to help.
- Check in - Physical distancing does not mean you cannot stay connected. Check in on the people in your life. You can call, text, message on social media or video call.
- Offer practical support - Ask the people in your life how you can help them during this time. Practical support can help ease family stress. You can drop groceries at their door or schedule a daily check in.
- Let people know help is available
The Disability Information Helpline
The Australian Government has funded a dedicated helpline – the Disability Information Helpline – to provide accessible information, counselling and outreach services for people with disability who are concerned about or affected by coronavirus (COVID-19).
The Helpline is free, private and fact-checked.
People can contact the Disability Information Helpline on 1800 643 787 to talk about their concerns in relation to COVID-19. For example, people can call the Helpline if their support worker has not turned up or their provider has stopped services; or if it’s hard to get essential items like food or medications.
The Helpline can provide information, and refer people to advocacy, counselling and other supports.
The Helpline is available Monday to Friday 8am to 8pm (AEST) and Saturday and Sunday 9am to 7pm (AEST). It’s not available on national public holidays.
For more information, visit www.dss.gov.au/disabilityhelp.
Accessible information, including Easy Read and Auslan resources, are available at www.dss.gov.au/disabilityhelp.
COVID-19: Resources for Businesses
Gunnedah Shire Council is committed to helping you stay informed and supporting in any way we can at this time.
The following information has been developed to provide a point of reference for COVID-19 support available to businesses. There are a wide range of resources available to help support business through this crisis, which we will keep up to date with the most recent information available.
We encourage you to subscribe to our new monthly Gunnedah Shire Business Newsletter to stay up to date with the latest business support information.
Gunnedah Shire Council Business Support Package
Gunnedah Shire Council has announced a $1.6 million COVID-19 Business Support Package to help local businesses through the challenges faced as a result of the pandemic. The package includes new measures to reduce some of the charges businesses face, as well as introducing a new Business Partner Program round to assist in developing ways to adapt to changes in spending. Full details of the Business Support Package can be found here. If you have any questions or would like further information, please complete the contact form on this page and we will get in touch.
Community Resilience Business Recovery Package - Invigorate Gunnedah
Gunnedah Shire Council is moving to the second phase of its economic response to COVID-19, with the introduction of the Community Resilience Business Recovery Package - Invigorate Gunnedah.
The first phase of the COVID-19 Business Support Package, rolled out in April, saw a $1.6 million stimulus flow to the Shire which incorporated a freeze in interest accrual against rates, fees and charges, a reduction in business fees, and extension of existing grants programs to help businesses struggling due to COVID-19.
Endorsed by Council at the July Ordinary Meeting, the second phase of the package, valued at more than $800,000, incorporates a range of community and business initiatives to support recovery, rebuilding and revitalisation throughout the Gunnedah Shire.
The recovery package is centred upon six key objectives, including:
- Support local spending,
- Bring vibrancy back into the CBD,
- Strengthen our businesses and encourage resilience,
- Grow our tourism sector in Gunnedah Shire,
- Promote Gunnedah as the first choice to live, work and invest, and
- Drive local infrastructure projects to create more jobs.
Each objective will be achieved through a number of initiatives and strategies, to be rolled out in the coming weeks. If you have any questions or would like further information, please complete the contact form on this page and we will get in touch.
Gunnedah Shire Funding Finder
Gunnedah Shire Council’s Funding Finder webpage allows you to search available grants and has been updated to include newly announced COVID-19 specific grants. Visit the Gunnedah Shire Funding Finder here.
New Online Gunnedah Business Platform
We have recently launched a new business platform for businesses – Gunnedah Shire Localised. Localised builds digital communities for local businesses to promote their products, their people and services. You can create a profile, list your business, add special offers, blog posts, pin items to the community noticeboard and more.
Listing your business on Localised is free, easy to use and will contribute to an online business directory for consumers to easily access local products and services.
You can also visit the Events and Noticeboard sections of Localised for networking opportunities and a range of free business education resources. These include a range of webinars on topics such as digital marketing, running your business with restricted operations due to COVID-19, how to use Google for Business, free TAFE courses, ATO small business training and more.
For more information and to sign up, visit Gunnedah Shire Localised.
CONTACT US
We want you to know that we are focused on helping you stay informed and will provide any support we can at this time. If you have a question, need clarification or have suggestions of support that is suitable, we are here to listen. Fill in the form below and a member of the Economic Development team will be in touch.
We will be sending out targeted business information in our newsletter so be sure to tick the box to receive these updates in the form below:
HELPFUL RESOURCES:
NSW Government Small Business Commissioner
This website provides information about economic packages and links to help you with queries about financial assistance – such as grants of up to $100,000 for not-for-profits, small and medium businesses, and increasing the instant asset write-off; your employer obligations; managing employee leave; business contingency planning and consumer rights. Visit www.smallbusiness.nsw.gov.au to read more.
Australian Government Business Hotline
This service allows you to speak to specialist advisors that can support small and medium businesses impacted by the pandemic. The website also provides information and resources on the new government support for Australian businesses. Phone 13 28 46 (7am-11pm, 7 days) or visit www.business.gov.au
Business Connect
If your business has been affected by the Coronavirus pandemic, Business Connect has a dedicated team of advisors who can help you. For more information and to get in touch with a local advisor, head to business-connect-register.industry.nsw.gov.au
Service NSW Business Concierge
Small business owners can contact this service for personalised advice on financial and business support. Phone 13 77 88 (24 hours, 7 days) or submit an online enquiry at mybusiness.service.nsw.gov.au/concierge
Australian Taxation Office (ATO) support line
If you need further assistance managing your tax obligations, contact Emergency Support Information line on 1800 806 218 (8am - 5pm Monday-Friday) or visit www.ato.gov.au
Australian Government Treasury
Keep an eye on the Treasury for updates on stimulus packages and the Federal Governments Economic Response during this time. To get in touch phone 1800 020 008 (Monday-Friday 8.30 am to 5.00 pm AEST) or visit treasury.gov.au
