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Privacy Statement

Gunnedah Shire Council (Council) takes the privacy of our customers seriously and is committed to protecting your personal and health information.

Council is required to comply with the Information Protection Principles (IPPs) in the Privacy and Personal Information Act 1998 (PPIPA) and the Health Privacy Principles (HPPs) in the Health Records and Information Privacy Act 2002 (HRIPA). These laws promote the protection of personal and health information in New South Wales (NSW).

Our Privacy Management Plan sets out how we comply with the principles of the PPIPA and the HRIPA.

Collection of Personal Information  

Gunnedah Shire Counci will only collect personal information directly from you, or your authorised agent. The information you provide to us will be used and disclosed for Council purposes, or a directly related purpose, unless you consent to another use or disclosure, in emergencies or as otherwise required or authorised by law. Council websites do not use cookies to collect personal information.

If you do not wish to provide personal information to us, we may be unable to provide you with the services required. In accordance with the Privacy Act you can make application for us to consider suppressing your personal information from a public register held by us.

Under the PPIP Act, you have the right to access your personal information held by Council, without excessive delay or expense. You also have the right to have your personal information corrected in certain circumstances (e.g. if it is inaccurate). Should you wish to access or correct your personal information, please make a written request and email

Statistical Information and Cookies  

Council websites use ‘cookies’ to help personalise a user’s online experience. Cookies are small pieces of text data that a web server can store on, and later retrieve from, a user's computer. When you visit the Gunnedah Shire Councils website to read or download information, additional information about your use may be collected for statistical purposes. This information is used to maintain, secure and improve our website, and to enhance your experience when using it. The data collected may include: The Gunnedah Shire Council uses Google Analytics to provide insights into the behaviour and specifications of users using our website. Google Analytics collects:

  • Your server's address.
  • The name of the top level domain name e.g. gov, .com, .edu, .org, .au, .nz
  • The type of browser you use.
  • The date and time you accessed this site.
  • The pages you accessed and the documents you downloaded.
  • The previous Internet address from which you linked directly to this site.
  • The Internet address to which you link directly from this site.

Google Analytics helps us to identify what parts of the site users find the most useful, what they are accessing the most and helps to improve the effectiveness of the website. Select information, such as total site views for the financial year, is included in our Annual Report to provide insights into public engagement with the website. This information is stored securely via Google. You can find their Terms of Service here.

Please note that we do not match any data collected with any personal information, which means website users browse our website anonymously. We do not attempt to identify individual users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the logs.

Links to other Websites  

Council sites contain links to other websites. Gunnedah Shire Council is not responsible for the management or protection of any personal information you provide to these sites.

In addition, Council do not necessarily endorse or support the views, opinions, standards or information expressed at linked sites. They have been set up as information sources only.


Gunnedah Shire Council is committed to quality service and makes every attempt to ensure accuracy, currency and reliability of the data contained in these documents. However changes in circumstances after time of publication may impact the quality of this information. It is the responsibility of the user to make a decision about the correctness of information found.

Council may amend this Privacy Policy from time to time by posting an updated version on our website.


If you believe that we have not followed the principles of this privacy statement or would like to comment, please contact Gunnedah Shire Council on 02 6740 2100 or email


Last updated 21 March, 2024.