How do I lodge a complaint?
Complaints may be lodged with Council:
- In Person
- By telephone, facsimile, email or letter.
In order to process a complaint Council requires the name, address and contact telephone numbers of the complainant together with sufficient details of what the complaint relates to.
I want to make a complaint but don’t want to provide my name
Council will not accept anonymous complaints but will respect the complainant's right to privacy and will not disclose their name or any confidential information without their express permission or unless the disclosure is in accordance with GIPA (Government Information Public Access Act 2009).
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For more information regarding Essential Energy services, general enquiries, power outages and faulty street lights, please contact Essential Energy using the details below:
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